Privacy Policy

Information We Collect

When you submit an enquiry through our website forms or through lead forms on Meta platforms (Facebook and Instagram), we may collect:

• Your name
• Email address
• Phone number
• Any project details or messages you choose to include

We only collect what is necessary to respond to the enquiry you have submitted.

How We Use Your Information

Your information is used solely to:

• Contact you regarding the enquiry you submitted
• Provide quotations, product information, or scheduling related to your request
• Maintain a record of correspondence for customer service purposes

We do not use your information for any purpose beyond responding to your specific enquiry, unless you separately opt in to further communications.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. Information collected via Meta lead forms is shared with us in accordance with Meta's own data policies, which govern how that platform handles your submission on its end.

We may share limited information with trusted service providers (such as CRM or communication tools) solely to help us fulfil your enquiry, and only under obligations to keep it confidential and secure.

Data Retention

We retain enquiry information only for as long as necessary to respond to your request and maintain reasonable business records, after which it may be securely deleted or anonymised.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us directly. We will respond to reasonable requests promptly.

Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

Contact Us

If you have any questions about this policy or how your information is handled, please contact us through our official website or social channels.